Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

Cookies contain information that is transferred to your device's hard drive. They help us recognize you when you return to our website and remember your preferences, making your experience more personalized and efficient.

2. How We Use Cookies

PaciaRefer uses cookies and similar technologies to:

• Enable essential website functionality
• Remember your login status and preferences
• Personalize your learning experience
• Analyze website traffic and usage patterns
• Improve our services and website performance
• Provide relevant content and advertisements
• Ensure website security and prevent fraud
• Track your progress through our learning modules

3. Types of Cookies We Use

Strictly Necessary Cookies

Performance and Analytics Cookies

Functional Cookies

Marketing and Targeting Cookies

4. Third-Party Cookies

Some cookies on our website are set by third-party services that we use to enhance your experience. These include:

Google Services

• Google Analytics: Website traffic analysis and user behavior tracking
• Google Ads: Advertising and conversion tracking
• YouTube: Video content delivery and analytics

Social Media Platforms

• Facebook Pixel: Social media advertising and analytics
• LinkedIn Insight Tag: Professional network advertising
• Twitter Analytics: Social media engagement tracking

Learning Platform Integrations

• Video hosting services: For educational content delivery
• Assessment tools: For progress tracking and certification
• Communication platforms: For live sessions and support

These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use your information.

5. Cookie Duration

Cookies can be categorized by how long they remain on your device:

Session Cookies

These temporary cookies are deleted when you close your browser. They are essential for website functionality during your visit.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They help us remember your preferences between visits.

6. Managing Your Cookie Preferences

Cookie Banner Controls

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept All: Consent to all cookies for the full website experience
• Necessary Only: Accept only essential cookies required for basic functionality
• Customize: Choose specific cookie categories based on your preferences

Changing Your Preferences

You can update your cookie preferences at any time by:

• Clicking the "Cookie Preferences" link in our website footer
• Using the cookie management tool in your account settings
• Contacting us directly at [email protected]

Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies or only third-party cookies
• Delete existing cookies from your device
• Set your browser to notify you when cookies are being set
• Browse in private/incognito mode to prevent cookies from being stored

7. Impact of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on our website:

If You Disable Necessary Cookies:

• You may not be able to log in to your account
• Website functionality may be severely limited
• You may need to re-enter information frequently
• Security features may not work properly

If You Disable Analytics Cookies:

• We cannot track your learning progress accurately
• Personalized recommendations may be less relevant
• We cannot improve our services based on usage data

If You Disable Marketing Cookies:

• You may see less relevant advertisements
• You may receive more generic marketing content
• Social media integration may be limited

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixel Tags)

Small transparent images embedded in web pages or emails that help us track user behavior and email engagement.

Local Storage

Browser storage that allows us to store larger amounts of data locally, such as your learning progress and preferences.

Fingerprinting

We do not use device fingerprinting techniques that would uniquely identify your device without your consent.

9. International Data Transfers

Some of our third-party cookie providers may transfer your data internationally. When this occurs:

• We ensure appropriate safeguards are in place
• Transfers comply with applicable data protection laws
• We maintain contractual protections with service providers
• You can contact us for more information about specific transfers

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our use of cookies and tracking technologies
• Applicable laws and regulations
• Our services and website functionality
• Third-party integrations and partnerships

When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through our website or by email
• Request fresh consent where required by law
• Provide clear information about the changes

11. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

For general questions about our services, please contact [email protected]